How HHC Protects and Respects Your Privacy

HIPAA Protocols, Site Security, and How Your Information Is Safe-guarded

Privacy of your personal information is both required of me as a licensed medical professional and by Patient Privacy regulations (commonly referred to as HIPAA laws). As well, you have my personal commitment that I will honor your trust, as that is the foundation for a meaningful dialogue between us, and for moving toward effecting positive changes and solutions for you. What follows details the measures I take to preserve that trust. If you have any questions that remain unanswered regarding how your information or communication is handled, please contact me via the site’s secure and encrypted form.

This policy describes Holistic Health and Counseling’s ("HHC") current policies and practices with regard to personal data collected by HHC through holistichealthandcounseling.com (this "website"). The term "personal data" refers to personally identifiable information about you, such as your name, email address, phone number and any other information that is identified with you personally. By using this website, you consent to the collection and use of this information as described below.

Personal Data Collected Through The HHC Website

The only personal data HHC currently collects through this website is the information you send to us when you contact HHC with your questions and comments through the secure form on the Contact Us page on this website, when you subscribe to the HHC e-newsletter, or if you perform a transaction on this website, such as booking a couseling/coaching session or if ordering a product. As well, if we have a confidential session(s) by secure form/email, secure instant messaging (Chat), or on the telephone any information you provide to me as a licensed medical professional is protected under patient confidentiality laws.

Use of Personal Data Collected Through This Website

HHC does not sell, trade or rent your personal information to others. HHC uses the information you provide to respond to your e-mail, answer your question or resolve your problem. HHC uses this information to help us improve the content and functionality of this website, to better help and understand our clients, and to improve our services. HHC may use this information to contact you in the future to tell you about products or services we believe will be of interest to you. If we do so, each communication we send you will contain instructions permitting you to "opt-out" of receiving future communications.

Limits To Confidentiality

Information regarding you is completely confidential. No information will be provided to a third party without your written authorization for release. However, it is important that you understand the following limits to confidentiality.

To maintain the highest standards of care, we participate in confidential professional supervision, however no identifying information is disclosed.

If an individual is judged to be in immediate danger of harming her/himself or someone else, or the property of another, all necessary steps will be taken to assist and protect the client and others; including contact and disclosure to others such as family, law enforcement or a crisis intervention team in the individual’s home locale.

All health professionals are also mandated by law to report to local Children Services any "reasonable suspicion" of current or past physical, sexual or severe emotional abuse to anyone who is still a minor.

Anonymous Data Collected Through This Website

In addition to the information you provide when you use the HHC website, HHC uses technology to collect anonymous information about the use of the website. For example, HHC uses technology to track how many visitors access our website, the date and time of their visit, the length of their stay, and which pages they view. We also use technology to determine which Web browsers our visitors use and the address from which they accessed our site (for example, if they connected to this site by clicking on a text link on another website). This technology does not identify you personally. It simply enables us to compile statistics about HHC's visitors and their use of the site. HHC uses this anonymous data to improve the content and functionality of the website, to better understand our clients, and to improve our services and products.

Children

HHC does not knowingly collect personal data from children under the age of eighteen. If you are under eighteen, please do not give us any personal data. If you have reason to believe that a child under the age of eighteen has provided personal data to HHC, please contact us, and we will endeavor to delete that information from our databases.

Transactions

All purchases of services and goods on the HHC website are processed through Paypal. HHC does not collect or store any personal credit card or bank account information. For complete details on Paypal privacy, fraud protection, and identity safeguards regarding the processing of transactions on this website, please visit Paypal's Buying Safely page.

Links to Other Sites

This website contains links to other websites, sometimes called "third party" websites. While we may recommend some of their products for health and well being, HHC is not responsible for the content of linked third party sites and does not make any representation, warranty, or endorsement with respect to any content or material or the accuracy of any content or material on such third party websites.

Notification of Changes to The HHC Privacy Policy

HHC is continually improving and adding new functionality and features to this website and improving and adding to our existing services, programs, and products. Because of these ongoing changes, changes in the law and the changing nature of technology, HHC's data practices will change from time to time. If and when our data practices change, HHC will post the changes on this page of our website to notify you of the changes. Such changes to the Privacy Policy will become effective when posted. Your continued use of this website following the posting of any amendment will constitute your acceptance thereof. This policy was last updated July 6, 2007.

Governing Law

This Privacy Policy forms part of our Web site Terms and Conditions and as such shall be governed by and construed in accordance with the laws of the State of Vermont and Arizona.